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How Call Centers Can Mitigate the Impact of OpenAI ChatGPT Outages
Artificial intelligence tools like OpenAI ChatGPT have become indispensable in call centers, streamlining customer interactions and handling repetitive tasks with speed and precision. However, as r...
How Telephone Bots are Revolutionizing Workforce Management in Call Centers
DELIGHT staff: You are a technical writer in call center and workforce management. Please write some article relating Telephone bot and workforce management in 500 letters. ChatGPT:In recent years...