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An analysis of key US call center market statistics, comparing 2015 vs recent years
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An analysis of key US call center market statistics, comparing 2015 vs recent years

  Market Size: 2015: ~$30 billion 2023: ~$45.5 billion Shows accelerated growth during digital transformation period. Number of Call Centers: 2015: ~35,000 facilities 2023: ~28,000 fac...