We are glad to announce the two functions become available for enterprise plan users.
- Outbound call
- Call forwarding
- Call recording
Main applications
1)Outbound call
You can make a phone call, save your answers and deliver them in Excel or other formats. The number of lines to be used and the number of retries when there is no answer can be set up, and we will design the service according to the period and requirements.
Examples of use
-Surveys and market research
-Advance notice for reservations, etc.
-Reminders and confirmation of expected payment date
-Connect with sensors and other external APIs to notify the user by phone only when the pre-set conditions are met.
2)Call forwarding
AI bots are used for temporary support, so if the bots are unable to answer questions, a human will be transferred to the caller without having to call back or provide a phone number.