Shipping Agent
Shipping Agent
Turn email and phone orders into a simple shipping workflow.
Shipping Agent helps your team collect orders in one place, confirm shipping details, reduce manual mistakes, and prepare shipment data for CSV export.
DELIGHT is ISO 27001 CertifiedAre orders still scattered across emails, phone calls, and manual notes?
One screen from order confirmation to shipping preparation
Email order intake
Capture orders sent to [email protected] in one dashboard.
Manual order registration
Register orders received offline through a simple form.
Phone order support
Handle phone orders via DELIGHT Communication Agent.
Order confirmation screen
Review customer, product, quantity, and address in one view.
Shipping preparation screen
Track shipment preparation progress by status.
Double-check workflow
Have another team member confirm before dispatch.
CSV export
Export data for shipping labels, records, or external systems.
User roles
Roles for order staff, warehouse staff, and managers.
Simple workflow
Centralize email orders
Orders sent to [email protected] can be reviewed from one dashboard. Teams can confirm customer name, product, quantity, shipping address, and notes before shipment.
Customer
Acme Foods Co.
Product
Organic Tea — 12 pack
Quantity
25
Ship to
Tokyo, JP
Phone order support
Phone orders can be handled separately through DELIGHT Communication Agent.
Communication Agent usage fees are separate and follow DELIGHT pricing.
— View pricing at app.delight.fit/pricing
Reduce shipping mistakes
Shipping Agent allows one staff member to prepare the shipment and another staff member to confirm it before dispatch. Example statuses:
CSV export for shipment operations
Export order and shipment data as CSV so your team can use it for shipping labels, internal records, or external systems.
Shipping labels
Use CSV data to print labels with your existing tools.
Internal records
Archive shipment history for accounting and audits.
External systems
Feed shipment data into ERP, WMS, or carrier platforms.
Sample columns
order_id, customer, product, qty, address, status
Included in initial setup
Not included in initial setup
Let’s talk about pricing
We’ll tailor a plan based on your scope and workflow needs.