Dashboard Update (Beta): New KPI Dashboard for Inbound Call Tracking

Dashboard Update (Beta): New KPI Dashboard for Inbound Call Tracking

We’re excited to announce the launch of the Inbound KPI Dashboard (Beta) — now available on your My Page.

With this new feature, users can monitor key call metrics at a glance, including:

  • Total Calls Per Month

  • Average Call Duration

  • Total Call Duration (Seconds & Hours)

  • Breakdown by Phone Number

The dashboard provides visual insights to help you track performance, understand usage, and optimize your operations without the need for manual reporting.

Why it matters:

Understanding your call volume and user behavior is essential for improving your customer engagement. Whether you're using Phone Guard Bot to screen calls, answer FAQs, or route important leads — real-time data helps you scale smarter.


Ready to check your call data?

Head to your My Page now:
https://delight.fit/account

Or explore our blog for more updates:
https://delight.fit/blogs/insight/tagged/verup

 

Japanese